Human Resources Management Handbook

Human resources managers provide the specialised services needed by other management team members to make the most effective use of the human resources within an organisation.

They plan and execute policies that relate to all phases of personnel activity. As labour costs are the single greatest expense in an organisation, it is the job of the human resources manager to help make best use of every employee’s talents, skills and potential, and to ensure optimum productivity through good selection, training and promotion procedures.

His or her work may include:

  • recruiting, selecting and placing new staff
  • inducting and training staff
  • communicating between management and workers
  • devising renumeration scales and policy
  • promoting staff relations
  • keeping employee records
  • job analysis and evaluation
  • handling grievances and industrial relations
  • advising senior management on labour policies
  • improving motivation and morale

Although much of the work is administrative, human resource managers often move out of the office to communicate with workers and managers and to observe working conditions.

Personal Qualities Required

The Human Resources Manager should be a self-organised person who is sensitive to the needs of others and who has the ability to communicate and interrelate with them while viewing their problems objectively. Integrity, patience, sound human relations, good reasoning abilities and leadership qualities are important. They must show initiative and be decisive in thought and action.

Entrance Requirements (Subject to change)

Diploma in Management Sciences: Human Resources Management
Bachelor of Technology Human Resources Management
Master of Technology Human Resources Management
Doctor of Technology Human Resources Management

National Diploma: Human Resources Management

  1. Language requirement. In addition to Rule G7, applicants must have achieved an English language pass of E on Higher Grade or D on Standard Grade. Applicants who fail this criteria will be required to undergo and pass a language proficiency test with a mark of 45%.
  2. In addition to the University’s minimum requirements (Rule G7), applicants will be assessed on their matriculation certificate symbols. Only applicants with a rating of 30 points and higher will be accepted (ratings will be in accordance with The Central Applications Office’s calculations).
  • a university entrance matric (matric endorsement) or
  • a total of 30 or more points, you will be given preference.
  • If you have less than 30 points, we feel your prospects for success in this course are limited and we would suggest that you consider some other course.

Evidence of maturity (for example, post-school work experience) will be taken into consideration if required or applicable. Any details of non-school experience should be included in the application.

Contact Information


Head of Department: Mrs M Lourens
Tel: 031 373 6787
Fax: 031 373 5144
Location: Miriam Bee, Ground Floor, Room ME0-3
Campus: ML Sultan Campus


Secretary: Mrs I Naidoo
Tel: 031 373 6787
Fax: 031 373 5144
Campus: ML Sultan Campus