2025 Entrance Test – Advanced Diploma: Quality Management
Operations and Quality Management Handbook
Staff 

DEPARTMENT OF OPERATIONS AND QUALITY MANAGEMENT

STRATEGY 2030

Vision

We aspire to produce graduates that are innovative, entrepreneurial, adaptive and capacitated to enhance productivity, improve product and service quality and contribute to research in the field of Operations and Quality Management.

Mission

To achieve our vision, we will:

  • Employ a broad range of pedagogical approaches to support student’s acquisition of knowledge and the required skill set.
  • Adopt DUT values and principles to engender a student centric teaching and learning experience.
  • Provide an enabling environment through quality assured, innovative programmes that are informed by the needs of industry and society.
  • Undertake research to improve practice and enhance disciplinary knowledge.

Strategy

  • Ensure that all qualifications are approved and certified by the relevant authorities.
  • Engender a focussed approach to staff development and growth and provide support so that staff can improve their qualifications.
  • Ensure that research is aligned to South Africa’s sustainable developmental goals and is directed towards solving problems in industry or society.
  • Reduce staff/student ratios by optimising full-time to part-time staff appointments, within the constraints of a sustainable business model.
  • Strengthen the linkage between the department and industry by ensuring that the industry advisory board functions optimally.
  • Ensure that all programmes are fit for purpose through programme design reengineering and decolonising the curriculum through continuous improvement.
  • Internationalise the curriculum by attracting international students to study locally as well as delivering programmes for students abroad.
  • Nurture existing relationships and build new relationships with industry and other universities.
  • Monitor programme performance through Academic Performance Review and the Annual Quality Reporting
  • Embrace the 4th Industrial revolution in in Teaching, Learning and Assessments

Manufacturing industries in South Africa play an important role in the South African economy as it employs a large percentage of the labour force. Job opportunities, therefore, are great in this sector. Within the manufacturing sector the greater portion of the workers are engaged in the Production Function which includes specialist fields such as Quality Control, Work Study, Production Planning and Control, Inventory Control, Operations Research, etc.

This Diploma prepares students to enter any of the specialist fields in production or to go directly into supervision of workers and thereafter as Production / Operations Managers. Although experiential training is not compulsory, every effort is made to expose students to manufacturing organisations in factories.

Entrance Requirements

Diploma in Management Sciences: Operations Management

 

PROGRAMMES OFFERED BY THE DEPARTMENT
ADVANCED DIPLOMA IN MANAGEMENT SCIENCES OPERATIONS
ADVANCED DIPLOMA IN MANAGEMENT SCIENCES QUALITY
POST GRADUATE DIPLOMA MANAGEMENT SCIENCES QUALITY
MASTER OF PHILOSOPHY IN QUALITY MANAGEMENT
POST GRADUATE DIPLOMA IN MANAGEMENT SCIENCES OPERATIONS
DOCTOR OF PHILOSOPHY IN QUALITY MANAGEMENT

 


Contact Information

Head of Department & Associate Professor: Prof Manduth Ramchander
Tel: 031 373 5288
Email: manduthr@dut.ac.za
Campus: ML Sultan

 

 

Secretary: Mrs Kogie Chellan
Tel: 031 373 5158
Email: chellank@dut.ac.za
Location: B Block, 1st Floor
Campus: ML Sultan

 

 

Driving Operations and Quality Excellence