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PROVIDING ESSENTIAL SERVICES TO THE DUT COMMUNITY IN THE TIMES OF A PANDEMIC

PROVIDING ESSENTIAL SERVICES TO THE DUT COMMUNITY IN THE TIMES OF A PANDEMIC

Mpungose

The Durban University of Technology (DUT) continues to commend all its essential service workers for their dedication and commitment in providing services to the DUT community during the COVID-19 pandemic. DUT’s Communications team’s Nikiwe Sukazi spoke to the Library Attendant at DUT’s Brickfield Library, Mr Nkululeko Mpungose joined the University eight years ago. 

Q: What is your role at DUT? 

A: “I work in the library as a librarian assistant.” 

Q: How long have you been at DUT in that role? 

A: “I have been in this role for eight years.” 

Q: How would you describe yourself? 

A: “I am a fun person, respectful, a good communicator as well as a person of integrity.”  

Q: What is your take on the rising numbers of COVID-19 infections? 

A: “It is very worrying to see the number of people with COVID-19 rising because we are also losing our colleagues, friends and family members and that causes a lot of stress and pressure amongst ourselves.” 

Q: What are the top skills one needs to have to qualify for your position? 

A: “If you want to be a subject librarian, you need to have a Degree in Library and Information Studies (LIS).” 

Q: A typical day entails…? 

A: “We help students, staff and researchers with how to obtain information.” 

Q: How do you relieve stress? 

A: “Due to the high number of enquiries we normally don’t get time to relieve stress at work but when I’m at home I do a lot of jogging.” 

Q: What are the main challenges that you normally face daily? 

A: “To see people struggling to get information that they want, students saying that he or she does not have the equipment to work from home because there is no money to buy those expensive gadgets.” 

Q: How do you accomplish your duties during these trying times? 

A: “I pray a lot and I trust God will help me to be strong in these trying times.” 

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