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Steps to online registration

Easy Online Registration!!!

As a new/current student, you can access the self-service student iEnabler system on campus or your computer at home by viewing the link below, which will show you the video with detailed steps on how to register online.

DUT Student Applications & Registration Guide 2021
Indemnity Form
Surety Form
Fee Booklet
Student Banking Details on the ITS iEnabler Registration System
Notice to all students with regards to changes to the registration system from 2020 
Important Dates for 2021
 

 

First Installment (Non-Residence Students)

The following first installment is compulsory on the day of registration:

1.3.1 Annual Students – Tuition Only: R 4 200.00

1.3.2 Semester Students – Tuition Only: R 2 570.00 (Note that this fee applies to those students who only need to register for one semester only, usually those with only one semester left to complete a qualification. Students who  are taking a programme with modules offered in both Semester 1 and Semester 2 in the same year will need to register for both semesters at the beginning of the year  and will be charged the Annual First Installment namely R4 200.00)

 

First Installment (Residence Students)

The following first installment is compulsory on the day of registration:

1.3.3 Annual Students – Tuition plus Residence: R 8 480.00

1.3.4 Semester Students – Tuition plus Residence: R 5 190.00 (Note that this fee applies to those students  who only need to register for one semester only,  usually those with only one semester left to complete a qualification. Students who  are taking a programme with modules offered in both Semester 1 and Semester 2 in the same year will need to register for both semesters at the beginning of the year  and will be charged the Annual First Installment namely R8 480.00)

NB: Single registration students will be charged the annual 1st instalment (ie. Those students who are registering for both 1st and 2nd semester at the beginning of the year.

 

STUDENT ADMISSIONS FREQUENTLY ASKED QUESTIONS AND ANSWERS 

1. How can I apply for DUT programmes?

Please make an online application through Central Applications Office (CAO) by visiting their website at www.cao.ac.za

2. What are the closing date/s for DUT programmes?

Applications for 2021 closes 30 November 2020, however, some programmes have earlier deadlines dates, so please visit www.dut.ac.za to make sure that you apply on time.

3. What is the cost of the CAO application fee?

R250 for South Africans citizens and R300 for international applicants.

4. Can I make a direct application to DUT?

No. all undergraduate applications go through CAO.  Direct applications are only applicable for postgraduate studies.

5. Where can I get the information about what programmes are offered by DUT and CAO codes?

Please visit our website at www.dut.ac.za, click on information tab, then Study Opportunity.

6. What are the entry requirements for, Higher Certificates, Diplomas, and Bachelors programmes

Please visit DUT website at www.dut.ac.za and check on Study Opportunity and Career leaflets

7. How can I do a change of mind?

Please visit Central Applications Office (CAO) website at www.cao.ac.za

8. What is the estimated cost for programmes in 2021?

Please visit DUT website at www.dut.ac.za and check on Study Opportunity and Career leaflets

9. How can I apply for NSFAS funding?

Create my NSFAS account to apply by Using CHROME or FIREFOX to go to: https://my.nsfas.org.za/Application/selfservice.jsp

10. How can I apply for DUT accommodation?

You can apply by indicating on your CAO application that you require accommodation.

11. How do I accept a conditional or Firm offer from DUT?

The Department of Student Admissions will send out acceptance packages via email for accepted applicants to accept the offer.

12. How much does it cost to accept the offer from DUT? 

There is no fee to accept the offer, just to fill out and return the required documents stated on the acceptance package before the closing date.

13. What is the minimum registration deposit for 2021?  

The 2020 registration deposit was R3980. This subject to change for 2021.

14. How can I obtain the 2021 registration dates? 

SMS with the registration date will be sent to all applicants who have been accepted by DUT.

 

FAQS – REGISTRATION AND RELATED INFORMATION

1. Is the University taking any late applications, either online or walk-in?  

Applications to study at DUT closes on the 30th of November 2020, however, some programmes may have earlier closing dates (end of September 2020), no late applications either online or via walk-ins will be accepted. Prospective students who haven’t secured a place at a tertiary institution in 2020 and wish to continue to try, can make use of the Department of Higher Education and Training’s (DHET) Central Application Clearing House (CACH), which can be accessed by sending a standard-rate SMS indicating your name and ID number to 49200, or by visiting https://cach.dhet.gov.za/Applicant/UsingCACH.

2. I want to register, but I did not apply during the application phase. What can I do?  

Unfortunately applications for 2021 closes the 30th of November 2020, however, some programmes have earlier closing dates, so please visit www.dut.ac.za to make sure that you apply on time. If you have not applied timeously for 2021, unfortunately you would have to apply for admission during the next application period. If you wish to continue to try, you can make use of the Department of Higher Education and Training’s (DHET) Central Application Clearing House (CACH), which can be accessed by sending a standard-rate SMS indicating your name and ID number to 49200, or by visiting https://cach.dhet.gov.za/Applicant/UsingCACH.

3. Where can I find information on 2021 registration? 

Comprehensive information on the registration process is available on the DUT website: click here to access the registration webpage and comprehensive Registration Guide.

4. When can I register for the 2021 academic year? 

Please refer to the table below for the general registration period, however, please check the detailed registration timetable for specific Faculty and programme registration dates. Click here for the detailed registration timetable.  

 

Undergraduate Students  
New Students  01 March 2021 – 14 March 2021
Returning Students  22 February 2021 – 12 March 2021
 
Postgraduate (Master’s and Doctorates)
Full Research
New Students 01 February 2021 – 30 July 2021
Returning Students 01 February 2021– 12 March 2021
   
Course Work
New Students 22 February 2021 – 12 March 2021
Returning Students 22 February 2021 – 12 March 2021

5. Must I bring my parents/legal guardian for registration? 

You are only required to bring your parents/legal guardian for registration if you are under 18 years of age. Your parents/legal guardian would be required to sign some of the registration documents together with yourself in order to give you the necessary legal and contractual capacity to bind yourself to all the terms and conditions set out in the registration documents.

6. When do lectures commence? 

Lectures start on 15 March 2021. Unregistered students will not eligible to attend class. First time students who are not registered on the date specified on the registration timetable may lose their space.  The place may be allocated to an applicant on the waiting list.

7. Why is it important for me to register as per DUT’s published registration dates and what are consequences if I do not register by the published registration dates?  

Academic classes start on 15 March 2021, so we therefore urge all students, both first-year and returning students, to register soon as possible and by latest as per the published registration dates to avoid last-minute registration, otherwise they won’t be able to attend classes. First year students who do not register by the published programme registration dates, may lose their space and students on the waiting list will be considered. It is important to note that unregistered students are not recognised by the DUT systems in terms of accessing lecturing materials and online classes.

8. How can I pay my registration fees?  

Save Time. Be Safe. Don’t Use Cash. Go Cashless

DUT is promoting a cashless society campaign. Join DUT’s Cashless Society by Paying Your Fees:

  • Online: Visit www.dut.ac.za to pay your fees by credit card
  • Direct Deposit: Pay your fees at any Standard Bank branch, Account 050505416 use your student number as a reference
  • EFT – Electronic Funds Transfer: Transfer funds directly from your account to DUT. Use your student number as reference. Remember to allow two days for the payment to reflect.

9. Where can I find information about bursaries and student loans? 

The Department of Financial Aid and Scholarships administers loans and bursaries that are pledged by donors to financially needy and academically deserving students. Please note that funds are limited and terms and conditions apply. Should you require further information, kindly contact the Department of Financial Aid and Scholarships:

Durban – Tel: 031 373 2553 or Pietermaritzburg – Tel: 033 845 8890

Click here to access the Financial Aid webpage.

10. I was registered in 2020. Must I re-register for the 2021 academic year? Do I have to register each and every year?  

Yes. You must re-register online every year on the specified registration date until you complete your studies. Please remember to pay the prescribed fees prior to the registration period so that your registration is not prevented due to financial reasons.

11. What would the status of my registration be if I do not register consecutively or interrupt my studies?  

If, for whatever reason, you do not register consecutively for every year/ semester of the programme, your existing registration contract with the University shall cease unless you had applied to the Department for permission to interrupt studies. Where such permission has not been given, your re-registration will be at the discretion of the University and, if permitted, will be in accordance with the rules applicable at that time.

12. What channels should current students follow if they want to transfer from one course to another?  

You are required to complete an application for transferring from one DUT programme to another. The form (Form 23 – DUT Students Transferring From One Faculty/Department To Another) is available on the student portal (click here to access the form) or you may request the form from the relevant Faculty Office. Please ensure that this is done timeously (at least two month before registration) for your application to be considered. Late applications will not be considered.

13. I am having problems with my online registration. What are some of the possible reason that I am prevented from online registration? 

  • If you have an outstanding balance/arrear fees on your student account, your online registration will be prevented until these fees have been paid.
  • If you have unpaid library fines or owe books to the library, your online registration will be prevented until these books have been returned to the library or the relevant library fines have been paid.
  • If you have any outstanding documents eg. Senior certificate, ID etc, your online registration will be prevented until you have submitted the relevant outstanding document to the Faculty Office.
  • If you have borrowed departmental equipment or books and not returned these or have unpaid departmental fines, our online registration will be prevented until these equipment/books have been returned to the department or the relevant departmental fines have been paid.
  • Your online registration maybe be prevented pending the outcome of a student disciplinary hearing.
  • Access has not been granted by the institution, kindly liaise with your Faculty Office (returning students) or the Admissions Department (for first-time entering students)

14. Who can students contact when they experience problems with the registration process?  

Students can contact their respective Faculty Offices for further assistance. Please see contact details below:
 FACULTY OF MANAGEMENT SCIENCES
Mr T Madalala – 031 373 5403 / thobanem@dut.ac.za
Ms D Chandrapragasen- 031 373 6339 / DevagiC@dut.ac.za
Mrs L Zwane- 031 373 5156 / LindiweZ1@dut.ac.za
Front Desk- 031 373 5441 / celiwen@dut.ac.za
Mrs P Naidoo- 031 373 5157 / pregashn@dut.ac.za
Mr S Reddy- 031 373 5410 / simeonr@dut.ac.za
Location: 41/ 43 ML Sultan Road , Durban , 1st Floor, A Block, M L Sultan
 FACULTY OF ARTS AND DESIGN
Ntando Nxumalo – 031 3736523 / ntandox@dut.ac.za
Rajes Pillay – 031 3736519 / rajesp@dut.ac.za
Location: Faculty of Arts & Design office, City Campus, Ground Floor
 FACULTY OF ACCOUNTING AND INFORMATICS
Simlindele Imogen Cele – 031 373 5826 / SimlindeleC@dut.ac.za
Zethu Mguni – 031 373 5670 / LettaM@dut.ac.za
Location: Block D3 Old Hotel School Courtyard Building Room DD3025, Ritson Campus
 FACULTY OF HEALTH SCIENCES
Fortunate Thembelihle Mayisela 31 373 2702 / thembim@dut.ac.za
Nokuthula Shandu 031 373 2446 / nokuthulas1@dut.ac.za
Linda Arnold 031 3732566 / lindaa@dut.ac.za
Nolwazi Luthuli 031 373 2701/ benedictal@dut.ac.za
Location: Faculty of Health Sciences: Faculty Office, Block G2, Mansfield School, Ritson Campus
 FACULTY OF ENGINEERING AND THE BUILT ENVIRONMENT
Neetha Singh 031 373 2718 / singhn@dut.ac.za
Denisha Govender 031 373 6855 / denishag@dut.ac.za
Location: Faculty Office, S Block, Level 2, S4, Steve Biko Campus
 FACULTY OF APPLIED SCIENCES
Sphamandla Masuku – 031 373 3036 / spha@dut.ac.za
Nonhlanhla Ngwazi – 031 3732717 / NonhlanhlaN3@dut.ac.za
General Office email – FAS@dut.ac.za
Location: Faculty Office, S Block, Level 2, S4, Steve Biko Campus
 MIDLANDS – INDUMSIO CAMPUS -Student Administration
Mr Radesh Mohabir – 033 845 8951 / RadeshM@dut.ac.za
Ms. Silindile Tshabalala – 033 845 8951 / lindit@dut.ac.za
Administration Building, Indumsio Campus
Location: FJ Sithole Road, Pietermaritzburg, Midlands, Indumiso Campus
 MIDLANDS – RIVERSIDE CAMPUS -Student Administration
Ms. Zamandosi Ndlovu – 033 845 8820 / zamandosic@dut.ac.za
Ms. Manjula Bandu – 033 845 8820 / manjub@dut.ac.za
Location: 19 Aberfeldy Road, Scottsville, Pietermaritzburg, Block D, Riverside Campus

 

15. Are first-year students allowed to register online, especially those funded by NSFAS?   

All first year students are required to come to campus on the dates specified to them to register. Only after clearance by the Department of Student Admissions can they register online.  

16. Can I transfer from another university to DUT?  

DUT does consider admitting students from other universities subject to them meeting the relevant university and departmental requirements. Such students are required to complete an application (Form 25 – Application for Students Transferring From Other Universities To DUT) which is available on the student portal (click here to access the form) or you may request the form from the relevant Faculty Office. Please ensure that this is done timeously for your application to be considered. Late applications will not be considered. If you are applying to transfer from another university, it is mandatory for you to provide DUT with an original academic transcript, a certificate of conduct, matric certificate and any qualifications obtianed from your previous institution.

17. Can I register with DUT and another university simultaneously? 

You can only be registered at one South African university for a formal qualification. Students wanting to register simultaneously at more than one University for a formal qualification will need to apply for the relevant permissions from DUT via their Faculty for approval. If a student is granted such permission, it should in no way be implied that exemptions, will automatically be granted by DUT. If approved, students may apply separately to their Departments for consideration of any possible exemptions. Such exemptions will be subject to approval by the relevant Head of Department. Furthermore, should a clash in examination dates and times occur between DUT’s examination timetable and that of the other institution, DUT’s timetable will take precedence. The student is also required to submit written permission from the other university allowing concurrent registration with DUT.

18. May I register for two or more formal qualifications at DUT? 

Except with the prior permission of DUT’s Senex (Executive Committee of Senate), no student shall be registered simultaneously for more than one instructional programme. If you want to study simultaneously for any of DUT’s instructional programmes, you will have to apply in advance via the relevant Faculty to Senex for approval.

19. What should I do if I need an academic transcript or statement of credits?  

You must complete the relevant application form (Form 11 – Application for Academic Transcript or Statement of Credit/s) which is available on the student portal (click here to access the form) or you may request the form from the relevant Faculty Office. Complete the application form and after payment of the prescribed fee, submit the form to your respective Faculty Office by hand or electronically via email. Remember an academic transcript or statement of credits will only be issued if there are no financial exclusions.

20. What is the difference between an academic transcript and statement of credits?  

An academic transcript is a complete record of your academic progress which include the results of modules that you have passed and failed.

 

The statement of credits is a complete record of your academic progress which include the results of modules and that you have passed only.

21. Why does my qualification have a new NQF level? 

In 2008, the National Qualifications Framework (NQF) Act No 67 replaced the South African Qualifications Authority Act No 58 of 1995.
In line with the NQF Act, there are now 10 levels on the NQF, which means that all qualifications changed from the 8-level framework to the 10-level framework, for example: A master’s degree was previously placed on an NQF level 8. The new NQF level is a 9.
Please note: Qualifications with the old NQF levels will continue to receive the same recognition as qualifications awarded in terms of the new NQF levels and the Higher Education Qualification Sub-Framework alignment.

22. Why are some qualifications not showing on the handbook? 

In 2008, the National Qualifications Framework (NQF) Act No 67 replaced the South African Qualifications Authority Act No 58 of 1995. Qualifications on the old framework such as BTech, MTech and National Diploma are in the process of being phased out and new qualifications on the new framework (HEQSF) are being introduced where required.

23. Am I allowed to cancel any modules or change modules once I have registered?

Yes. You must complete the relevant application form (Form 17 – Form 20 -Change of Curriculum-Changes to Qualifications and Modules) which is available on the student portal (click here to access the form) or you may request the form from the relevant Faculty Office. Complete the application form and submit the form to your respective Faculty Office for processing. Please note that strict deadline dates apply for cancelling modules. Please check the Student Handbook (click here)) for the deadline dates. Any student cancelling or de-registering after this date will be regarded as having failed that subject/programme and officially published results will be reflected accordingly.

24. How much will I forfeit if I cancel my modules?  

DUT’s cancellation credits are based on a sliding scale from 10% to 100% liability and depends on the date that the academic Head of Department approves your cancellation. If you intend cancelling modules, you are advised to do this as soon as possible. The longer you take to cancel modules, your fee liability will also increase. Please refer to the DUT Fees and Finance Rules handbook for a detailed breakdown on cancellation credits (click here).

25. Does DUT assist students with disabilities? 

The Disability Rights Unit (DRU) operates within Department of Student Governance & Development under Student Services Sector and supports students with disabilities in the University setting. It provides within its available means appropriate advise and academic support to students with disabilities thereby making access to education fair and equitable. Some of the services provided by the Disability Rights Unit are: General advocacy for students living with disabilities, Health related support to students living with disabilities, Support for students to navigate and liaise with academic environment, Liaison with financial resources available, Referrals to psychotherapy and psychological services, Assistance of students living with disabilities during registration, Assistance of students living with disabilities with residence accommodation, Assistance of students living with disabilities with confirmation of status.

 

Contact Information

DBN Contact Person: Gugu Sacolo

Tel: 031 373 2551

Email: guguk@dut.ac.za / DisabilityRU@dut.ac.za

Location: Library Complex, 1st Floor, Room No: BC 0229

Campus: Steve Biko Campus

 

PMB contact person: Thobeka Shozi – Nxumalo

Tel: 033 845 8809/8880

Email: thobeks@dut.ac.za

Location: H-Block

Campus: Riverside Campus

26. What are some of the responsibilities of students with disabilities? 

Register with the Disability Rights Unit (DRU) as early as possible and submit documentation of disability as a prerequisite to receiving academic accommodations. “Letters of Accommodation” that detail your disability-related needs may be discussed with lecturers and other relevant faculty members only with the student permission. Make timely applications for test and examination arrangements. Provide for personal disability-related needs or services such as personal care attendants, Interpreters and Scribes. All requests to be submitted to the DRU.

27. Where can I find information on welcoming and orientation 2021?  

The Department of Student Services is responsible for the orientation programme. Please check the DUT website (click here) for detailed information regarding orientation dates and the programme.

28. How can I get a copy of my lecture timetable?  

The lecture timetables for the various programmes can be accessed through the following link https://timetable.dut.ac.za

 

Click here to get to access the Timetabling webpage which will provide you with more information regarding lecture timetables.

29. Where can I obtain a proof of registration? 

A copy of your proof of registration will be issued to you once you have registered. It is the responsibility of the student to check that he/she is registered for the correct subjects at the time of registration. You will require the proof of registration in order to obtain your student card from Protection Services. You can also access your proof of registration from the DUT Student Portal (Student Self Service) where you can download and print a copy at any time. Click here to access the Student Portal.

30. Did you know that some DUT qualifications include workplace-integrated or experiential learning? 

Certain qualifications at DUT include compulsory workplace-based learning (WIL) modules to be completed as part of their programmes under the supervision of a suitably qualified and experienced person (mentor).

 

Please obtain permission from your Head of Department before registering for the module as the Department will need to approve your placement.  Students who do not have placement at an employer can contact the relevant academic department for assistance in finding a suitable experiential learning provider to gain this experience.

31. Would DUT consider admitting me to a programme via Recognition of Prior Learning (RPL)?  

A person may on formal application and payment of the prescribed fee, and with the approval of the Executive Committee of the relevant Faculty Board be admitted for registration for an instructional programme approved by the Institution’s Senate, in accordance with the Institution’s Recognition of Prior Learning (RPL) Policy. The Centre for Excellence in Learning and Teaching (CELT) aims to implement RPL as a first-stop-office for all DUT applications. Contact: Mr Sipho Zulu on +27 031 373 2386 or via Email: zulusgr@dut.ac.za.

32. How many years do I have to complete a specific qualification?  

Please refer to Rules G19 to G25 of the General Handbook for Students which will provide you with detailed information regarding the minimum and maximum duration of the different types of programmes offered by DUT. Click here to access the General Handbook for Students.

33. How do I inform the University if my personal details have changed? 

​The University would be sending you important information via the relevant contact details that you have provided us with. You are encouraged to immediately inform the university/update your contact information as soon as it changes.

 

You can access the DUT Student Portal (Student Self Service) where you can log in and change personal information, such as your address, telephone numbers or email address. Click here to access the Student Portal.

 

If you are changing information like a name, surname or ID number etc, please visit the respective Faculty Office with your original ID document and/or marriage certificate and complete the relevant form.

34. What to do if I have lost my student card? 

If you lose your student card you need to pay a fee of R40 at the Cashiers office and present your proof of payment together with your proof of identity, to the Protection Services Department, where a new student card will be printed and issued to you.

35. Why are my results withheld? 

The following are some possible reasons why your results may be withheld.

  • If you have an outstanding balance/arrear fees on your student account, then your results will be withheld until the outstanding amount has been paid.
  • If you have unpaid library fines or owe books to the library, your results will be withheld.
  • If you have any outstanding documents eg. Senior certificate, ID etc, your results will be withheld.
  • If you have borrowed departmental equipment or books and not returned these or have unpaid departmental fines, your results would be withheld.
  • Results withheld due to a decision pending the outcome of a student disciplinary hearing.

36. How do I apply for DUT residence? 

Click here to obtain some quick-fire questions and answers regarding student accommodation.

37. I was previously registered for a master’s or doctoral qualification but did not re-register in 2020. Can I register online?   

All Maters and Doctoral students are required to re-register annually until are requirements for the qualification are fully complied with. Failure to comply will nullify the approval of the student’s research proposal. If you did not apply for a formal interruption of studies, you will have to re-apply for admission into the Master’s or Doctoral programme. Contact your respective Faculty Office

38. What is the duration for me to complete my research proposal?   

You must complete the proposal for the Master’s Degree/the Doctor’s Degree within the first six months of registration and submit a progress report to the relevant academic department for monitoring purposes. If your progress is unsatisfactory you may be de-registered depending on the Faculty Research Committee recommendation.

39.What is the minimum and maximum duration for the completion of the Master’s Degree programme?  

  • The minimum duration for Master’s Degree shall be one academic year of registered study.
  • If a Master’s student fails to complete the qualification after three years of registered study, the Senate may refuse to renew the student’s registration or may impose any conditions it deems fit. A student may apply to the Executive Committee of the Faculty Board for an extension.

40. What is the minimum and maximum duration for the completion of the Doctoral Degree programme?  

  • The minimum duration for a Doctoral Degree shall be two consecutive academic years of registered study.
  • If a Doctoral student fails to complete the qualification after four years of registered study, the Senate may refuse to renew the student’s registration or may renew it subject to any conditions it may deem fit to impose. A student may apply to the Executive Committee of the Faculty Board for an extension.

41. Who can students contact when they experience problems with the registration process?    

Students can contact their respective Faculty Offices for further assistance. Please see contact details below:  
FACULTY OF MANAGEMENT SCIENCES
Mr T Madalala –  031 373 5403 / thobanem@dut.ac.za
Ms D Chandrapragasen- 031 373 6339 /  DevagiC@dut.ac.za
Mrs L Zwane-  031 373 5156 / LindiweZ1@dut.ac.za
Front Desk- 031 373 5441 / celiwen@dut.ac.za
Mrs P Naidoo- 031 373 5157 / pregashn@dut.ac.za
Mr S Reddy- 031 373 5410 / simeonr@dut.ac.za
Location: 41/ 43 ML Sultan Road , Durban , 1st Floor, A Block, M L Sultan
 
 FACULTY OF ARTS AND DESIGN
 Ntando Nxumalo  –   031 3736523 / ntandox@dut.ac.za
 Rajes Pillay – 031 3736519 / rajesp@dut.ac.za
 Location: Faculty of Arts & Design office, City Campus, Ground Floor
 
FACULTY OF ACCOUNTING AND INFORMATICS
Simlindele Imogen Cele –  031 373 5826 / SimlindeleC@dut.ac.za
Zethu Mguni –  031 373 5670 / LettaM@dut.ac.za
Location: Block D3 Old Hotel School Courtyard Building Room DD3025, Ritson Campus
 
FACULTY OF HEALTH SCIENCES
Fortunate Thembelihle Mayisela 31 373 2702 / thembim@dut.ac.za
Nokuthula Shandu 031 373 2446 /  nokuthulas1@dut.ac.za
Linda Arnold 031 3732566 / lindaa@dut.ac.za
Nolwazi Luthuli 031 373 2701/ benedictal@dut.ac.za
Location: Faculty of Health Sciences:  Faculty Office, Block G2, Mansfield School, Ritson Campus
 
FACULTY OF ENGINEERING AND THE BUILT ENVIRONMENT
Neetha Singh 031 373 2718 / singhn@dut.ac.za
Denisha Govender 031 373 6855 / denishag@dut.ac.za
Location: Faculty Office, S Block, Level 2, S4, Steve Biko Campus
 
FACULTY OF APPLIED SCIENCES
Sphamandla Masuku – 031 373 3036 / spha@dut.ac.za
Nonhlanhla Ngwazi – 031 3732717 / NonhlanhlaN3@dut.ac.za
General Office email – FAS@dut.ac.za
Location: Faculty Office, S Block, Level 2, S4, Steve Biko Campus
 
MIDLANDS – INDUMSIO CAMPUS -Student Administration
Mr Radesh Mohabir – 033 845 8951 / RadeshM@dut.ac.za
Ms. Silindile Tshabalala – 033 845 8951 / lindit@dut.ac.za
Administration Building, Indumsio Campus
Location:  FJ Sithole Road, Pietermaritzburg, Midlands, Indumiso Campus
 
MIDLANDS – RIVERSIDE CAMPUS -Student Administration
Ms. Zamandosi Ndlovu – 033 845 8820 / zamandosic@dut.ac.za
Ms. Manjula Bandu – 033 845 8820 / manjub@dut.ac.za
Location: 19 Aberfeldy Road, Scottsville, Pietermaritzburg, Block D, Riverside Campus

 

  

FINANCE DEBTORS FREQUENTLY ASKED QUESTIONS AND ANSWERS

1. WHERE IS FINANCE LOCATED?

PMB, Situated at B Block, Ground Floor, Riverside Campus

 

Durban: Situated at C Block, 1st Floor, M L Sultan Campus.
Tromso Building Ground Floor Steve Biko Campus.
1st Floor, City Campus Cnr Warwick and West Street

2. HOW MUCH IS THE MINIMUM REGISTRATION FEE FOR TUITION AND ACCOMMODATION?

Please visit DUT website at www.dut.ac.za and check on Study Opportunity and Career leaflets.

3. HOW TO VIEW MY BALANCE?

You can view on your student portal.

4. CAN I GET AN INVOICE BEFORE REGISTRATION?

No, the student must register first, or the student can request for a proforma invoice from their department.

5. WHAT ARE THE DUT BANKING DETAILS?

Standard bank account number 050505416 (self-payers) or standard bank account number 050007068 (sponsors), please use your student number as a reference

6. HOW LONG DOES THE PAYMENT MADE AT THE BANK TAKES TO REFLECT ON THE STUDENT’S ACCOUNT?

Up to 2 to 3 working days.

7. CAN I REGISTER WITH THE CREDIT BALANCE REFLECTING ON MY FEE STATEMENT?

You would need to provide proof of payment. if payment was made by a sponsor you would need authorisation from the sponsor to utilize that credit balance.

8. WHO QUALIFIES FOR USAS

1ST time matriculants registered at DUT, returning DUT students, full –time student, South African student, doing a full curriculum in that level. (no repeats, no exemptions).

9. CAN I QUALIFY FOR USAS IF I HAVE NSFAS OR ANOTHER BURSARY?

No, fully sponsored students get a book award, R800.00 for A aggregate and R500.00 for B aggregate, partially sponsored students get top up of the difference in tuition fees, NSFAS student do not qualify for USAS.

10. WHO QUALIFIES FOR POST GRAD REMISSION?

Only full-time registered student.

11. WHAT IS MAXIMUM PERIOD THAT I CAN QUALIFY FOR POST GRAD REMISSION?

3 years for Masters and 4 years for PhD and Doctorate.

12. WHERE CAN I GET THE STAFF/DEPENDANT REMISSION FORMS?

DUT website under staff portal.

13. WHERE CAN I GET THE OFFICIAL FEE STATEMENT?

You can print via student portal or at finance enquiries offices on campus.

14. HOW LONG DOES THE REFUND TAKE TO BE PROCESSED?

7 to 10 working days if we have all the required documents.

15. CAN I GET MY QUALIFICATION WHILE WAITING FOR NSFAS TO SETTLE MY FEES?

No, qualification is issued when all fees have been settled.

16. WHY WAS I CHARGED INTEREST?

You did not settle your Fees as per the Fee rules of the University.

17. WHY WAS MY ACCOUNT HANDED OVER?

You failed to settle your Fees within the registered academic year.

18. CAN I HAVE THE DEBT COLLECTORS CONTACT DETAILS?

 

Yes, you can, we have them on hand at our finance venue notice board:

Debttracker: 021-9104111

Clint@debttracker.co.za

 

Creditworx: 0878250224 /0872834095

andiswam@nimblegroup.co.za

kenalimanit@creditworx.com

 

Vericred: 031-3091514

dbnadmin@vericred.biz

 

19. WHAT ARE THE CASHIER WORKING HOURS?

Mon to Thurs: 08H00-16H00. Friday: 08H00-14H30

20. WHAT ARE THE VARIOUS PAYMENT METHODS USED AT CASHIERS?

Cash, Debit or Credit Card (master card/ visa) and EFT

21. HOW MUCH IS A PARKING DISK?

For staff R10, Semester Students R25 and Annual Students R50

22. HOW DO I ACCESS THE ONLINE CARD PAYMENT FACILITY?

Student should log on to the student portal, click on the DUT e-payments system to make payments

 

FINANCIAL AID FREQUENTLY ASKED QUESTIONS AND ANSWERS

1. WHERE IS FINANCIAL AID LOCATED? 

  • Durban – Lower Library Complex, Steve Biko Campus
  • Pietermaritzburg – Room H110, Riverside Campus

2. GUIDE FOR FINANCIAL AID  

Financial Aid is granted to full-time registered students only. Students have to be South African citizens.

  • Allocation of funds is based on financial need and academic merit.

3. WHAT DOES THE NSFAS BURSARY COVER?  

Applicants who are approved for NSFAS funding are covered for the following:

  • Registration
  • Tuition

 

Allowances for:

  • Food
  • Accommodation or transport
  • Learning material
  • Personal care

4. WHO QUALIFIES FOR THE NSFAS BURSARY? 

You qualify for a NSFAS bursary if you are a South African citizen who plans to study in 2021 or you are already studying at a public university or TVET college and you meet the following requirements:

 

  • SASSA grant recipients or
  • Your combined household income is not more than R350 000 per year or
  • Person with a disability with a combined household income of not more than R600 000 per year or
  • Student who begun their university studies before 2018 and their household income is not more than R122 000 per year

5. WHAT IS REQUIRED DURING THE NSFAS APPLICATION PROCESS? 

NSFAS may need more information from you to process your application, check what supporting documents are required and ensure that you have all the relevant information.

 

You will need the following to complete your NSFAS application: 

 

  • Your own cellphone number and email address
  • Copy of your ID or birth certificate
  • ID copies of parents, guardian or spouse
  • Your proof of income or 1 year’s IRP5 (if applicable)
  • Your parents, guardian or spouse’s proof of income
  • If you are a SASSA grant recipient, no proof of income will be required
  • Applicants with a disability must submit a completed and signed Disability Annexure A Form, click here to download
  • An applicant who is recognised as a Vulnerable Child by the Department of Social Development must provide a completed and signed Vulnerable Child Declaration and Consent Form, click here to download.

6. HOW AND WHERE TO APPLY FOR NSFAS 

You can apply online using a cellphone, tablet or computer. Follow these simple steps to apply:

 

Step 1: Go to www.nsfas.org.za and click on the ‘myNSFAS’ tab

Step 2: Create a myNSFAS account

Step 3: Click on the ‘APPLY’ tab and answer the questions on the screen

Step 4: Upload the required supporting documents then click on ‘submit’

 

After you click on ‘submit’, your application reference number will appear on the screen. The reference number will also be sent to the cellphone number and email address you provided.

7. WHAT ARE NSFAS CONTACT DETAILS? 

CONTACT NSFAS VIA THE NSFAS VIRTUAL CONTACT CENTRES LISTED BELOW

 

NSFAS Connect: www.nsfas.org.za and log into your myNSFAS account

Facebook: National Student Financial Aid Scheme

Twitter page: @myNSFAS

Instagram: @myNSFAS

Email: info@nsfas.org.za

8. WHAT IS THE CLOSING DATE FOR 2021 APPLICATIONS?   

APPLICATIONS CLOSE ON NOVEMBER 30, 2020

 

*Please Note the Following:

  • A tick next to the statement ‘Do you require public funding or (NSFAS funding)’ on the CAO Application form, DOES NOT CONFIRM that you are now automatically funded you will still need to apply for NSFAS funding. Please go to nsfas.org.za to start the application process.

 

  • A student that has applied for both a NSFAS Bursary as well as a Private Bursary and is approved for both, the student needs to decide which funder they would like to keep as having two (2) bursaries is not allowed.

 

STUDENT HOUSING AND RESLIFE FREQUENTLY ASKED QUESTIONS AND ANSWERS

1. CAN I REGISTER ONLINE FOR RESIDENCE (RES)?

If you have applied online the previous year for this current year, you can register for residence online once you have registered academically.

2. HOW TO APPLY FOR RESIDENCE ONLINE?

You need to log on to your student portal and click on “Residence Application”, accept rules and regulations, complete your application and submit.

3. CAN I REGISTER ONLINE FOR PRIVATE ACCOMMODATION (PA)?

You can only apply online for Private Accommodation, registrations for PA are done manually by collecting a form at Student Housing. The form is only issued if you qualify for accommodation.

4. HOW TO APPLY FOR PA ONLINE?

The application process is the same for Residence and Private Accommodation, you log to your portal and go to “Residence Application”, accept rules and regulations and select PA as your option.

5. HOW MUCH IS THE MONTHLY RESIDENCE FEE?

Residences vary in prices and students are charged either per semester or annual.

6. AM I ALLOWED TO MOVE FROM A PA TO A RESIDENCE AND VISE-VESA?

Once you are charged for residence you cannot move to PA, reason being that Financial Aid sends through a template to NSFAS with details of your residence status, the template cannot be changed or amended.

7. AM I ALLOWED TO SWAP RESIDENCE BE IT A ROOM WITHIN THE SAME RESIDENCE OR TO ANOTHER RESIDENCE?

Residence transfers can only be done if approved by Management and before Financial Aid submits templates to NSFAS.

8. SINCE REGISTRATION IS NOW ONCE A YEAR (ANNUAL) IF I AM A NSFAS FUNDED STUDENT AND DID NOT RESIDE AT RES OR PA 1ST SEMESTER, WILL I GET RESIDENCE OR PA IN THE 2ND SEMESTER?  

If Student Housing has spaces in residence you can be allocated in residence depending on your funding status. Students need to take note that allowances differ for students in residence and those living at home. If you have been receiving a living allowance for the whole first semester you could find that you no longer qualify to be in residence the following semester since you have been over paid.

9. ONCE MY MEALS ARE CODED AND REFLECTING ON MY STUDENT’S FEE STATEMENT HOW LONG SHOULD I WAIT BEFORE I GO SWIPE AT THE CAFETERIA? 

Your meals are available for use right after they appear on your fee statement.

10. I REGISTERED FOR BOTH MODULES AND INSERVICE TRAINING AND MY INSERVICE TRAINING WILL END IN DECEMBER, AM I ALLOWED TO CONTINUE RESIDING AT RES AFTER MY LAST DATE OF EXAM? 

After the last date of exam you are expected to vacate residence but Student Housing will open accommodation during the recess period for students who are still writing, have supplementary exams or doing In-service training. You are required to submit a letter from the Department stating that you are doing In-service training and a letter from the company where you will attend the training.

11. I RESIDE IN ANOTHER PROVINCE AND COULD NOT COMPLETE MY REGISTRATION, AM I ALLOWED TO RECEIVE A TEMPORARY STAY? 

Student Housing does not offer temporal accommodation, and that is why we emphasize that the students do online registration or do not come to campus before your registration date.

12. DOES THE DEPARTMENT ACCEPT DOCTORS NOTES SINCE I AM A STUDENT THAT REQUIRE SPECIAL ATTENTION (SINGLE ROOM DUE TO ANCESTRAL CALLING, ASTHMATHIC, HIV POSITIVE)?

Special cases are referred to Residence Life Officer of the HOD and will be accessed before approval, the request is not guaranteed. This will depend on the outcome of your request and the availability of residence spaces.

13. I COME FROM FAR AND CANNOT BE ABLE TO COME TO CAMPUS TO REGISTER, CAN I ASK MY FRIEND OR CLASS MATE TO COLLECT MY CHECKLIST? 

You are not allowed to send a friend to register on your behalf.

14. I WAS IN RESIDENCE LAST YEAR AND HAVE NOT YET REGISTERED ACADEMICALLY, CAN I GO BACK TO MY RESIDENCE AND REGISTER THE FOLLOWING WEEK?

You will not be allowed to access residence without a valid checklist.

15. I HAVE COMPLETED MY DIMPLOMA AND HAVE DUE TO ME FROM NSFAS, CAN I REGISTER FOR TUITION AND ACCOMMODATION USING THIS MONEY?

You are not allowed to register with due to you from NSFAS because these fees will go back to NSFAS they do not belong to you.

16. I AM REGISTERED FOR IN-SERVICE TRAINING ONLY AND NOT GETTING PAID AT THE COMPANY WHERE I’M DOING THE TRAINING, CAN I REGISTER FOR RESIDENCE?

Student registered for in-service training are not accommodated in residence and also do not have NSFAS funding during this academic period.

17. THERE WAS AN EMERGENCY AT HOME AND I HAD TO LEAVE RESIDENCE, I HAVE NOW DECIDED STAY AT HOME AND ATTEND ONLINE CLASSES CAN I CANCEL RESIDENCE AND REQUEST FOR REFUND FOR THE PERIOD I DID NOT STAY IN RESIDENCE.

If you leave residence without notifying the Department and signing a cancellation form you are liable for the residence fees since hence the Department has been paying the Landlord for your space.